Privacy Policy

Last updated: May 6, 2026

1. Information We Collect

Three Strong Restoration L.L.C. collects only the information needed to respond to your inquiries, provide quotes, and deliver our services. The categories of information we may collect include:

  • Your name
  • Phone number
  • Email address
  • Service address (the address where work would be performed)
  • Information you submit through our contact forms, such as project details and preferences
  • Communications with us by phone and SMS
  • Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data such as Social Security numbers, financial account details, government-issued ID numbers, biometric identifiers, health information, or precise geolocation data.

2. How Information Is
 Collected

We collect information directly from you and through automatic technologies, including:

  • Information you submit through contact forms on our website
  • Information you share during phone calls with our team
  • Information you provide through SMS communications
  • Automatic analytics tracking through Google Analytics, which records anonymized data such as pages visited, time on site, and general device or browser type

3. How We Use Information

We use the information we collect to:

  • Respond to your inquiries and questions
  • Provide quotes and schedule services
  • Communicate with you about your project, including updates and follow-up
  • Provide customer support before, during, and after a project
  • Send SMS communications, including service-related and (with your consent) marketing messages
  • Improve the performance and content of our website

We do not collect payments through this website, do not offer website logins or accounts, and do not run email marketing promotions.

4. SMS Communications and
 A2P Compliance

By providing your phone number, you may receive text messages from Three Strong Restoration L.L.C. The following terms apply to all SMS communications:

  • SMS consent is not a condition of purchase. You may use our services without agreeing to receive text messages.
  • Message types include service-related communications (such as appointment confirmations and project updates) and marketing or promotional messages.
  • To opt out at any time, reply STOP to any text message you receive from us.
  • For help, reply HELP or contact us at (779) 970-1989.
  • Message frequency varies based on your interaction with us.
  • Message and data rates may apply, depending on your mobile carrier plan.
  • Mobile carriers are not liable for delayed or undelivered messages.
  • Phone numbers and SMS consent are never sold, rented, or shared with third parties for marketing purposes.

5. Data Sharing

We do not sell your personal information.

We share information only with the service providers necessary to operate our business and our website, including:

  • Webflow — our website hosting and content management platform
  • GoHighLevel — our customer communication and lead management platform, which supports our SMS, email, and contact form workflows
  • Google Analytics — used to measure anonymized website performance and visitor behavior

These providers are required to safeguard your information and use it only for the purposes for which we have engaged them. We may also disclose information when required by law, subpoena, or other legal process.

Phone numbers and SMS consent are never shared with third parties for marketing purposes.

6. Cookies and Analytics

Our website uses Google Analytics to understand how visitors interact with our site, which pages are most useful, and how we can improve the experience. Google Analytics may use cookies and similar technologies to collect anonymized information about your visit, such as pages viewed, session duration, and general geographic region.

Cookies are used solely for essential website functionality and analytics purposes. We do not use cookies or trackers for advertising, cross-site retargeting, or behavioral remarketing.

You may disable cookies in your browser settings, though some parts of the website may not function as intended if cookies are disabled.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. These safeguards are intended to meet the requirements of the Illinois Personal Information Protection Act (815 ILCS 530).

However, no method of transmission over the internet or electronic storage is 100 percent secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to provide ongoing customer service, to comply with applicable Illinois and federal laws, and to resolve disputes or enforce our agreements.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Access — request a copy of the personal information we hold about you
  • Correction — request that we correct inaccurate or incomplete information
  • Deletion — request that we delete your personal information, where legally permitted and where we are not required to retain it for legal, contractual, or recordkeeping purposes

Illinois does not currently have a comprehensive consumer privacy law that grants additional rights such as opting out of data sales or profiling. However, the Illinois Personal Information Protection Act (815 ILCS 530) requires us to notify affected Illinois residents in the event of a data breach involving their personal information, and we will do so in accordance with that law.

To exercise any of these rights, contact us using the information in Section 13. We may need to verify your identity before responding to your request.

10. Third-Party Links

Our website may contain links to third-party websites operated by other companies, such as social media platforms or partner businesses. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policy of any third-party site you visit.

11. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it from our records.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this Policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Three Strong Restoration L.L.C.
Phone: (779) 970-1989
Email: thr33strong@icloud.com